Union bank

From Union Bank’s Whatsapp-based service to E.On’s digital workplace transformation, here’s what Infy has done this quarter

On Thursday, Indian software services leader Infosys said it provides solutions in various areas, including digital banking, digital workplace transformation, beauty and wellness.

In its earnings reports for the fourth quarter of fiscal 2021-22, Infosys said it had an active customer base of 1,741, of which 110 were active. The company said it had 38 $100 million customers, 64 $50 million customers, 275 $10 million customers and 853 $1 million customers. Additionally, infosys said its top 5 customers accounted for 11.8% of its revenue, while the top 10 accounted for 19.4%. Its top 25 customers contributed 35.4% of its revenue, the company said in the report.

Finacle, Infosys’ digital banking platform, has helped Union Bank of India set up its WhatsApp Banking service, called Union Virtual Connect. “We expect this easy and convenient form of banking to bring immense convenience to our customers and hopes to see its rapid adoption in the coming months, said Rajkiran Rai G, Managing Director and CEO, Union Bank of India.

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Infosys also helped Nu Skin, a beauty and wellness company, achieve its goal of becoming a next-generation social commerce company, according to the report. Additionally, Infosys has also partnered with E.ON on its digital workplace transformation journey, supporting more than 75,000 people in 12 countries. “This collaboration cuts across services that include IT service desk, end-user devices, unified communication and Collaboration and management of IT services. We are convinced that this collaboration will be a great catalyst in our ongoing digital transformation journey,” said David Benkelberg, Head of User Services, E.ON.

Similarly, Infosys launched Infosys Metaverse Foundry, an integral part of Infosys Living Labs to accelerate companies’ ability to scale and execute virtual-physical interconnection strategies, and collaborated with Telenor Norway to transform its financial and of supply chain.

“Infosys achieved the highest annual growth in a decade with large-scale performance driven by deeply differentiated, Infosys Cobalt-based digital capabilities fueled by the ‘One Infosys’ approach,” said CEO and Managing Director of Infosys, Salil Parekh. “We continue to gain market share through continued customer confidence in our ability to successfully navigate their digital journeys. With digital disruption accelerating across all industries, we see immense potential for engagement and partnership with customers as they transform, adapt and thrive,” he added.